About Us

Breathe in the best with FreAire
FreAire is a brand focusing on small home appliances， which are dedicated to providing the cleanest air for everyone. We design and manufacture top-of-the-line air purifiers etc products that fit all lifestyles, from the busiest urban dwellers to those looking to escape the hustle and bustle.
Our products include humidifiers and dehumidifiers, all backed by a quality control team and a strong manufacturing plant. We prioritize the needs of our consumers by providing them with high-quality products that are reliable and easy to use.
All products are designed with the latest technology to ensure maximum efficiency and performance. With our commitment to innovation, we strive to make FreAire the best choice for all your home appliance needs.

 

Customer Service
● 30-day money-back guarantee for ANY reason
If you are not fully satisfied with your purchase experience within 30 days, we are happy to help with a refund. You can get a partial refund (minus shipping, 20% handling fee).
● 1-year warranty for quality-related issues
If your product has a manufacturer defect, we would like to improve your experience by offering a replacement or full refund. For a minimum of 365 days after the purchase date, we promise to cover any manufacturer defects your product may have.
Reminder:
● Please be sure to use your product as directed.
● This warranty extends only to personal use and does not extend to any product that has been used for commercial use, rental use, or any other use in which the product is not intended for.

DOES NOT apply to the following:
● Damage due to abuse, accident, alteration, misuse, tampering or vandalism
● Improper or inadequate maintenance
● Damage in return transit
● Unsupervised use by children under 18 years of age


Contact us:
If you have any questions about your purchase, please feel free to reach us at support@freaire.net, we are happy to help you and get back to you with a satisfactory solution.

Warranty Register